Urgent warning for Taylor Swift fans as her promoter says ALL resold tickets bought so far will be cancelled 92 comments

Taylor Swift fans in the UK and Ireland hoping to go her Eras tour are now facing another hurdle as her promoter has said all resale tickets sold so far are invalid.

Fans have scrambled to get tickets to see the US megastar and headed to resale sites including viagogo where tickets are being listed for as much as £10,000.

But those who have splashed out on resale tickets will likely be refused entry to her gigs in Dublin, Liverpool, Edinburgh, London and Cardiff.

Speaking exclusively to FEMAIL, an AEG spokesperson said tickets that haven’t been sold through AXS or Ticketmaster will be cancelled.

They added that an official resale through Ticketmaster and AXS will begin on August 1 and ticket prices will be capped to stop touting.

The only way to obtain a valid ticket for Taylor Swift’s shows is via the approved ticket agents,’ they said.

‘In the UK, the approved ticket agents are Ticketmaster, AXS or directly through the venue’s website. In Ireland, the approved ticket agent is Ticketmaster.

‘Any tickets found to be purchased via resale on the non-official secondary market will not be valid for entry into the concerts and will be cancelled in accordance with the terms and conditions of sale.’

‘Authorised resale for tickets begins on 1 August 2023.

‘Through official resale facilities, ticket resale prices are capped to help combat the inflation of ticket prices and put a stop to ticket touting.’

Fans were left outraged this week when Ticketmaster updated its terms and conditions to make the sell-out tour a ‘lead booker’ event , meaning the person who purchased the tickets has to be present at the venue to get in – but they are still appearing on resale sites (shown)
‘These resale facilities enable fans to sell their tickets with confidence and empower fans to purchase resale tickets with the assurance that the ticket they are purchasing is genuine.’

AEG also clarified the confusing ‘lead booker’ policy that was listed on Ticketmaster’s website – saying that fans will be able to change the name on their tickets.

‘In addition to the official resale facilities, fans will also be able to transfer their tickets via their approved ticket agent, so they can share tickets with friends and family who are also attending the concert.

Ticket transfer will be made available much closer to the date of the shows and fans will be notified by email when ticket transfer is available. Fans in the UK and Ireland will then be able transfer all of their tickets. ‘

Ticketmaster, AXS and AEG have not clarified how they will know if tickets are resold but other artists, including Ed Sheeran, have pulled this off successfully in the past.